Shipping policy

Last updated: 4 October 2026

At Second Season Boutique, every order is carefully inspected, securely packaged and prepared for dispatch.

United Kingdom

We currently ship orders within the United Kingdom.

Orders are normally dispatched within 1–2 business days after payment has been received and the order has completed our final checks.

Once your order has been dispatched, you will receive a confirmation email containing tracking information where tracking is available.

Delivery times are estimates provided by the relevant delivery service and are not guaranteed. Delays may occasionally occur due to circumstances outside our control.

Secure packaging

All orders are packaged securely and appropriately for the item being shipped.

For higher-value items, we may use tracked and/or signature-required delivery services.

We may require a signature upon delivery for certain orders.

Delivery address

Please make sure that your delivery address is correct before completing your purchase.

We cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address supplied by the customer.

If you realise that you have entered an incorrect address, please contact us as soon as possible at hello@secondseasonboutique.com. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been dispatched.

International shipping

International shipping is not currently available unless expressly stated on the relevant product or checkout page.

If we introduce international shipping, additional delivery charges, customs duties, import taxes and other applicable charges may apply depending on the destination.

Delivery problems

If your order appears to be delayed, lost or damaged during delivery, please contact us at hello@secondseasonboutique.com as soon as possible.

We will work with the relevant delivery provider to investigate the issue.

Please retain the original packaging where an item arrives damaged, as photographs and packaging may be required when investigating a delivery claim.

Returns

Nothing in this Shipping Policy affects your statutory rights.

For information about cancellations, returns and refunds, please see our Returns & Refund Policy.

Contact

If you have any questions about delivery, please contact:

Second Season Boutique Ltd
Email: hello@secondseasonboutique.com